Training and Assessment Strategy-ICTSS00108 Digital Skills for Small Business Skill Set Vocational Placement Kit (Skill Set) Units of competency BSBOPS404 Implement

Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations If you require RPL Kits with comprehensive benchmarking

monitor and report on compliance systems RIIRIS401E Apply site risk management system Elective units RIIWHS402E Examine and maintain mine safety RIIERR302E Respond to local emergencies and incidents RIIERR401E Apply and monitor emergency preparedness and response systems in surface operations RIIBLA401E Manage blasting operations RIIBLA301E Conduct surface shotfiring operations RIIBLA402E Monitor and control the effects of blasting on the environment HLTAID011 Provide first aid RIIMEX405E Apply and monitor systems and methods of surface coal mining RIIRAI401D Apply and monitor mine services and infrastructure systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSS015021 Measure and report carbon footprint of a product or product class MSS015011 Conduct a sustainability energy audit If you require RPL Kits with comprehensive benchmarking

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Training and Assessment Strategy-ICTSS00108 Digital Skills for Small Business Skill Set Vocational Placement Kit (Skill Set) Units of competency BSBOPS404 ImplementYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.